Emergency numbers, complaints service, hospitals and official travel advice. Every item with its source and check date.
Many governments currently advise against travel to Syria. Check your own country’s advice before any trip.
Syria travel guide
Visa, money, internet, transport, health, customs and embassies: what you need before and during a trip to Syria. Every fact names its source and date; gaps are marked.
Which countries currently run an embassy in Damascus, with address and contact details from official sources. If your country has none, the mission that covers Syria is shown.
For calls within Syria. Numbers from the official sources listed, checked on 2026-10-30. No test calls were made.
Tourist complaints: Labbayk (لبيك)
Syrian Ministry of Tourism · وزارة السياحة السورية
Complaints service of the Syrian Ministry of Tourism, e.g. for restaurants, accommodation and travel agencies. Not an emergency line. Languages offered: Arabic and English.
Tourist police: a tourism police unit was reported in June 2026, but no public phone number has been published – in an emergency call the police on 112.
Save the key numbers on this device. The card stays readable without a connection and always shows when the numbers were checked.
Emergency numbers in Syria
Police112
Ambulance110
Fire service113
Tourist complaints011137
WhatsApp+963 934 137 137
Email137@mots.gov.sy
checked on 2026-10-30
Medical services in all 14 governorates
3,073 facilities from OpenStreetMap (as of 2026-10-30): hospitals, clinics, doctors, dentists, pharmacies, laboratories. Not verified: operating status, opening hours, 24-hour service, licence – please call before going. In an emergency dial 110 (ambulance).
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Official travel advice
Choose your nationality. The language of this website says nothing about your nationality.
Auswärtiges Amt – Syrien: Reise- und SicherheitshinweiseReisewarnung („Vor Reisen nach Syrien wird gewarnt.“)Botschaft Damaskus für allgemeinen Publikumsverkehr geschlossen; konsularische Notfallhilfe über die Botschaft Beirut, nur äußerst eingeschränkt.As of: 2026-10-30 · checked on 2026-10-30
Summarised from the travel advice of Canada and Australia (checked on 2026-10-30). Rules can change at short notice.
Entry
Without Syrian identity documents you need a visa. Canada says non-Arab nationals must obtain it from a Syrian embassy or consulate before departure; Australia refers to an eVisa. Your passport should be valid for at least six months. According to Canada, stays over 14 days require registration with the immigration office. Evidence of travel to Israel can lead to refusal of entry.
Money
The economy is mostly cash-based; Canada recommends carrying US dollars or euros. Foreign credit and debit cards may not work. ATMs exist in major cities but are not always reliable. Exchange money only at banks or licensed bureaus; street exchange is illegal.
Phone and internet
Phone and internet services can be disrupted without notice. Phone use is restricted at checkpoints. Check with a Syrian embassy before bringing GPS devices, radios or drones.
Getting around
Road travel is considered very dangerous; avoid driving after dark. Checkpoints and roadblocks are common; never try to cross a roadblock. Damascus airport is operating, Aleppo has limited service; border crossings and airspace can close without notice.
Health
Medical care and medicines are very limited. Check for travel insurance that covers medical evacuation; many policies do not cover Syria.
Visiting religious sites
Dress modestly and respect religious customs, especially at mosques, churches and shrines. During Ramadan, do not eat, drink or smoke in public in daytime.
Accessibility
The official sources we checked give no information on accessibility, so we make no statement.
Only apps with a traceable origin. Government involvement says nothing about quality or the availability of every feature.
My Syria
Private service – cooperation with the Syrian Ministry of Tourism documented
Booking of accommodation, rides, deliveries and other services. Developed by 121 Living (UAE) under an agreement with the Ministry of Tourism. The App Store listing says services vary by city; check coverage and privacy information yourself.
Google PlayPublisher: Setinone FZ LLC · Languages: العربية, English
App StorePublisher: Feras Alkayyem · Languages: English
App of the Ministry of Religious Endowments: nearby mosques, prayer times, lessons, opening hours and facilities. According to the ministry, more than 9,000 mosques are currently listed.
We have not yet confirmed an official download link, so there is no download button.
Travel app of the German Federal Foreign Office with travel and safety advice, change notifications, emergency information and offline use. Not a recommendation by a Syrian authority.
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📴 Use without internet
Internet in Syria is often weak. Save the start page, map, travel guide with emergency numbers and embassies, and all places in your trip plan and saved list on this phone – they then open without a connection.
